Frequently Asked Questions
Client & Customer Help
If talking to a real-life human is more your thing, contact me.
How long do Tooth Gems last?
How long do Tooth Gems last?
Well-cared-for Tooth Gems can last anywhere from six months to two or more years!
By maintaining great dental hygiene habits and being mindful of what you eat, your Tooth Gem is sure to stand the test of time.
Are Tooth Gems safe?
Are Tooth Gems safe?
When applied correctly, Tooth Gems are safe and non damaging to the natural tooth. I prioritize the health and safety of every client and have worked in the Tooth Gem industry since 2018, completing multiple certifications during that time. I use dental grade materials similar to those used in orthodontic applications, with no drilling and no alteration to your enamel. Each design is placed with your unique anatomy in mind to ensure a secure, long lasting result. Tooth Gems can also be professionally removed without damage to the tooth.
How do you apply the Tooth Gems?
How do you apply the Tooth Gems?
Tooth Gems are applied using a dental grade bonding process similar to the way orthodontic brackets are placed. There is no drilling, no pain, and no damage to the natural tooth.
How long does the application take?
How long does the application take?
Depending on the complexity of the design, your appointment could take anywhere from 30 minutes to an hour from start to finish.
For simple designs like a single crystal, expect to hang out with me for about 30 minutes. For more unique designs like a Chandelier or Disco Ball, we’ll be spending up to an hour together.
Time flies when you’re having fun, so it may only feel like seconds!
Can I brush my teeth with a Tooth Gem?
Can I brush my teeth with a Tooth Gem?
Yes! You can and should brush any teeth that have Tooth Gems applied. Great dental hygiene is the key to a long-lasting Tooth Gem.
Can I feel the Tooth Gem in my mouth?
Can I feel the Tooth Gem in my mouth?
Tooth Gems are a foreign object in your mouth so initially, you will be able to feel them on your lip and tongue. After a few hours or days, depending on the size of the design, you won’t even notice it anymore!
What should I do if my Tooth Gem falls off?
What should I do if my Tooth Gem falls off?
irst, don’t worry. There is no risk to your tooth, and even if accidentally swallowed, a Tooth Gem will pass safely.
If your gem was gold or a diamond, save it so it can be reused. Crystal gems cannot be reused, so there is no need to keep them.
Next, gently feel the surface of your tooth with your finger. If it feels smooth like your other teeth, you are ready to schedule a new application. If it feels textured, there is likely remaining dental composite that must be professionally removed by your dentist, often during a routine cleaning. Please do not attempt to remove it yourself, as this could damage your enamel.
If your Tooth Gem comes off within one month of application, I will replace it with the same design at no cost. After one month, I am happy to help you choose your next design.
Can I still have my teeth cleaned by my Dentist / Hygienist?
Can I still have my teeth cleaned by my Dentist / Hygienist?
Yes! You can and should still have your teeth cleaned by a professional. The Tooth Gem will not cause a problem for the hygienist cleaning your teeth. I recommend maintaining regular cleaning appointments for a healthy and sparkly Tooth Gem!
How old do I have to be to get a Tooth Gem?
How old do I have to be to get a Tooth Gem?
Clients must be at least 18 years old. Clients ages 16 to 17 may receive a Tooth Gem with parental consent and supervision.
Can my dog / pet get a Tooth Gem?
Can my dog / pet get a Tooth Gem?
As much as I’d love to have matching tooth gems with my poodle, unfortunately, the answer is no. Our pets are not the best candidates for the application process and the hard food they eat would cause it to fall off quickly.
Are your crystals lead free?
Are your crystals lead free?
Yes. All crystals offered by Gemini Smile are lead free and glass, selected for safe professional use and strong retention.
Are your gold charms solid gold or plated?
Are your gold charms solid gold or plated?
All Gemini Smile gold charms are made from solid 18k gold. They are not gold plated or filled, ensuring long lasting quality and safe application.
Are your products intended for professional use only?
Are your products intended for professional use only?
Yes. Gemini Smile products are intended for use by trained Tooth Gem Technicians. Proper training and technique are essential for safe, long lasting application.
Will sold out items be restocked?
Will sold out items be restocked?
Many of our products are restocked regularly. If a specific item is sold out, feel free to reach out for availability or restock updates.
Do I need an account to place an order?
Do I need an account to place an order?
No, an account is not required to complete a purchase. However, creating an account allows you to view your order history, manage your shipping information, track orders more easily, receive updates on new products and special events, and earn rewards toward future purchases.
Do you ship internationally?
Do you ship internationally?
Yes, I ship internationally. Shipping rates are calculated at checkout based on your location.
How much does the shipping cost?
How much does the shipping cost?
Delivery is free in US for purchases over $100. Otherwise, delivery is calculated at checkout based on your location.
Which shipping methods do you offer?
Which shipping methods do you offer?
All orders are shipped through USPS. Some international orders may ship via DHL depending on location.
What is the estimated shipping time?
What is the estimated shipping time?
Domestic orders typically arrive within 3 to 5 business days. International orders generally arrive within 1 to 2 weeks, depending on location. Orders that include made to order items may require an additional 1 to 2 business days for processing.
Do you accept returns or exchanges?
Do you accept returns or exchanges?
Due to the nature of our products, all sales are final. If your order arrives damaged or incorrect, please reach out within 48 hours of delivery so I can assist you.